Privacy Policy

1. Information We Collect

• Account: email, encrypted password, name
• Orders: name, email, phone (optional), order/payment data
• Inquiries: name, email, message / optional phone, order ID
• Automatic: IP, cookies, access logs, device info
• Payments processed by PG (Inicis/GMO); we do not store full card numbers

2. Purpose of Use

• Account management and fraud prevention
• eSIM order, payment, issuance, QR delivery
• Customer support and notices
• Points, promotions, service operation
• Service improvement (aggregated/anonymous)

3. Retention

• Contract/cancellation records: 5 years
• Payment/supply records: 5 years
• Dispute records: 3 years
• Access logs: per applicable law
• Deleted after retention period upon account closure

4. Third-Party Provision

• Usimsa: eSIM issuance
• PG: payment processing
• Solapi: SMS notifications
• When required by law

5. Processing Entrustment

• Solapi: SMS
• Cloud hosting providers
• Contractual safeguards apply

6. Your Rights

You may request access, correction, deletion, or account closure via My Page or customer support.

7. Cookies

We use cookies for login, language settings, etc. You may disable cookies in your browser, but some features may be limited.

8. Security

• Encryption, HTTPS(SSL), access controls

9. Privacy Officer

• Name: Kwon Sun-woo / CEO
• Email: help@okitour.com

10. Changes

We will notify changes at least 7 days before the effective date on this page.